I have been a customer for both Auto and Homeowners Insurance at Jackie's office for many years. Alisha handled our accounts over 28 years ago at a previous office and we followed her to Jackie's office. I have always had wonderful service from Alisha and other members of the staff at Jackie's office. Most recently Hailey went above and beyond. We had a total loss to an uninsured motorists; she checked on us right after the incident and reassured me, answered many questions during the process, and provided insurance information and coverage when we selected a new vehicle. Always friendly and helpful so when it feels like the corporation doesn't care our agent does!